Shipping & Returns
Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) and you should expect to receive it one or two days after dispatch (for orders sent RM 2nd Class).In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement
Return & Exchange Policy
If you're not satisfied, we're not satisfied That's why we will happily give you your money back on any purchase from ValeNetworks
Thanks for shopping at ValeNetworks If you are not entirely satisfied with your purchase, we're here to help
Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us If you have any questions on how to return your item to us, contact us